Returns & Exchanges
At DGPDesigns, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original condition with all packaging intact to facilitate a smooth refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip provided via email.
- 3.Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
